Terms & Conditions

Effective Date: 01/11/2025.

  • INTRODUCTION
    1. Welcome to the Venyu website, www.getvenyu.com (the "Website"). These General Terms of Use ("Terms of Use") are concluded between Venyu, BV a company incorporated under Belgian law, having its registered office at Muylaertstraat 15, 9160 Lokeren and registered with the Crossroads Bank for Enterprises (Kruispuntbank van Ondernemingen or KBO) under enterprise number 1019.765.651 ("Venyu", "we", "us") and the User ("User", "you" or "your") (together, the "Parties"). Venyu provides a platform for networking, community creation as well as asking questions to others in any sector or mutual interest topics in view of sharing knowledge, creating mutual opportunities or sharing best practices ("Platform"). The User is the person who consults the Website or the Platform, downloads, files, uses them, registers via any form available on the Website or the Platform, creates a login, becomes a member, subscribes or enters into a contract with Venyu. These Terms of Use outline our relationship with you, as supplemented by our Privacy Policy and Cookie Policy. By using the Website or Platform, you agree to be bound by the following terms and conditions and all applicable laws and regulations. 
    2. Your use of the Website or the Platform means that you are aware of, and agree to, the most recent version of the Terms of Use and our Privacy Policy as published on the Website. It is your sole responsibility to ensure that your use of any and all third party websites or content complies with all third party requirements.
    3. We may modify these Terms of Use from time to time. We will notify you of any such change by email or notice on the Website and will note the date of the last change. If you use the Website or Platform after these updates are posted, you will be deemed to accept these changes and agree to be bound by them. These Terms of Use will continue to apply until terminated, either by you or by us, as described in these Terms of Use.
  • USER LICENSE
    1. Subject to timely payment of the Service Fee, as defined under Article 3 of these Terms of Use, Venyu grants you a non-exclusive, limited, non-sublicensable and non-transferable right to use our Platform, subject to the limitations set forth in these Terms of Use and any other limitations communicated by us in writing. Nothing in these Terms of Use prohibits Venyu from providing our Platform to others, including your competitors.
    2. Except for the limited rights expressly granted below, we reserve all right, title and interest in and to the Website and our Platform, including all associated intellectual property rights. No rights are granted to you hereunder other than as expressly set forth herein. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Website/Platform, use of the Website/Platform or access to the Website/Platform without our express written consent. You may not duplicate, copy or reuse any part of the visual design elements without our express written consent.
    3. User may upload, create and provide content to Venyu on its own ("User Content"). To the extent you upload, create or otherwise provide User Content to us, you grant Venyu a non-exclusive, royalty-free, worldwide, sublicensable, transferable, license to use, copy, store, modify, transmit and display such User Content as may be necessary or useful to provide and maintain the Website or Services. Venyu reserves the right, but is not obligated, to review and remove User Content that is deemed to violate the provisions of these Terms of Use, third-party rights, applicable laws or regulations, or is otherwise inappropriate. 
  • ACCESS AND USE
    1. In order to obtain full access to the Website and our Platform, you must complete a registration. You will be asked to (a) provide certain registration details or other information; (b) set up an account specific to you ("Account") by choosing the Platform provided by us under the Terms of Use and pricing; and (c) pay an upfront fee in the event you opted for our premium subscription. By signing up for your premium Account to obtain more features, you agree to pay the fees for the Platform you have chosen ("Service Fees"). Depending on the personal agreement between you and Venyu, prices may vary. You warrant that you will provide accurate and complete billing information, including but not limited to, full name, address, state, zip code, phone number and a valid payment method. By providing this payment information, you automatically authorize Venyu to charge all Service Fees incurred through your account to such payment instruments. If automatic billing does not occur for any reason, Venyu will issue an electronic invoice indicating that you must manually, within a specified time period, make full payment corresponding to the billing period indicated on the invoice.
    2. In order to create your Account, log in to the Website or participate in the Platform offered, you must be eligible and agree to the terms and conditions set forth below. Failure to qualify and continuously comply with any of the following terms and conditions constitutes a violation of these Terms of Use and may result in the termination of your Account and permission to use the Website and Platform. In particular, you agree that:
      1. You are of age to give legal consent and you own a business. We expressly reserve the right (but have no obligation) to request proof of your age at any time. You have to apply via the available login options to be admitted to the platform and Venyu will verify that you meet the above criteria;
      2. All information you provide to us in your registration form for the purpose of establishing your Account will be true and correct and you will promptly notify us of any changes to such information;
      3. Your Account is solely for your use and may not be used by any third party. You may not allow any third party to use your Account, password, login or user ID to access or use the Website, the Platform, or for any other purpose. We take no responsibility for any third party access to your Account. You must immediately notify us of any unauthorized use of your password and identification and/or breach. You accept responsibility for all activities that occur under your Account, username or password and all such use is deemed authorized by you. You are responsible for the security of the password you use to access the Platform and for all activities or actions under your password, whether your password is with our Platform or with a third party service;
      4. You have verified and determined that your use of the Website and Platform does not violate any law or regulation in any jurisdiction applicable to you. It is your sole responsibility to ensure that this is the case;
      5. You will not use the Website or the Platform for fraudulent or otherwise illegal purposes;
      6. You understand that we may detect your Internet access location, without obligation, and may use techniques intended to block or restrict access from a jurisdiction where participation in the Website or Platform is illegal or restricted;
      7. You will not mask your identity in any way, including, but not limited to, IP masking or accessing the Website through any type of proxy server; and
    3. You will ensure that all use of your Account is in full compliance with these Terms of Use. We may suspend or terminate your access to the Website and Platform without notice to you if you do not use the Website or Platform in compliance with these Terms of Use.
    4. You agree to use the Website or the Platform only for its intended purpose, and you will not:
      1. sublicense, lease, rent, lend, distribute or otherwise transfer the Website and Platform to any third party;
      2. decompile, reverse engineer, disassemble or otherwise derive the source code of the Website and/or the Platform;
      3. use or copy the Website or the Platform, except as expressly permitted in these Terms of Use;
      4. modify, remove or render illegible any copyright notice, digital watermark, proprietary legend or other notice contained on the Website and/or Platform.
      5. intentionally distribute worms, Trojan horses, corrupt files or other items of a destructive or misleading nature or use the Website and/or Platform for illegal, invasive, infringing, defamatory or fraudulent purposes;
      6. remove or in any way circumvent technical or other protection measures on the Website or on the Platform;  
      7. scrape the content of the Website or the Platform for text or data mining purposes.
  • YOUR ACCOUNT
    1. Your Account must be registered under your current full legal name, your email address, and your current business address. It is your responsibility to keep your email address current. If you need to update your email address, please contact support@getvenyu.com.
    2. In order to access the full functions of the Website/Platform, your Account must be admitted to the Platform and comply with all the terms and conditions described in these Terms of Use. 
    3. When you create an Account with us, you must provide us with information that is accurate, complete and current at all times. Failure to do so will constitute a breach of the Terms of Use, which may result in immediate termination of your Account on our Platform.
    4. Venyu is an interactive platform for businesses and thus the following community guidelines apply: 
      1. You are required to have a business when using the Platform and you need to use your true identity when creating an account. Do not use incorrect or inaccurate account data.
      2. You can post anonymously, for example when sharing about more sensitive business topics. .
      3. You are prohibited to share false and misleading ontent or content that is intended to mislead.
      4. You are not allowed to send or post irrelevant, unnecessary repetitive, unlawful or inappropriate messages.  
      5. As a user, you can report offensive language including directed personal attacks, hate speech, discrimination or illegal practices. Please use this option if you think any profile, post or comment violates our policies. Venyu can subsequently after examination of the report remove and/ or suspend the profile, post or comment. The author of the illegal content will be notified and can raise an objection to the removal. 
  • VERIFICATION OF ACCOUNT INFORMATION
    1. We reserve the right (but do not assume the obligation) to conduct an audit at any time to validate your Account information and/or to ensure that your participation on the Website and use of the Platform does not violate these Terms of Use and/or any applicable law. You authorize us and our agents to make any inquiries to you and for us to use and disclose to third parties that we deem necessary to validate this information. To facilitate the aforementioned validation, you agree to provide sufficient information or documentation as we, in our sole discretion, may request. If you do not provide such information within thirty (30) days of our request, if your responses are incomplete or otherwise insufficient, or if we are unable to verify the information applicable to your Account, your Account may be terminated.  
  • PAYMENT
    1. Payment to us for Service Fees for your Account must be made using payment methods that we may approve from time to time. Payments must be made from a payment source on which you are the named account holder. Payments are not refundable for any reason.
    2. You agree that we will not be liable for any loss caused by unauthorized use of your credit card or other payment method by a third party in connection with the Website or Platform. You waive your right to dispute any payment made on your account and you will bear all costs.
    3. Any attempted fraud, through the use of credit cards or other payment methods in connection with the Website or Platform, or any failure by you to honor charges or requests for payment, will result in immediate termination of your Account and may result in civil claims and/or criminal prosecution against you. 
    4. In the event of suspected or fraudulent payment, including the use of stolen credentials, by anyone, or any other fraudulent activity, we reserve the right to block your Account. We have the right to notify all relevant authorities or entities (including credit reporting agencies) of payment fraud or other illegal activity and may engage collection services to collect payments.
    5. Except where required by law, Service Fees paid are non-refundable.
  • PROCESSING OF ACCOUNT PAYMENTS
    1. We may use electronic payment processors and/or third-party financial institutions ("ESPs") to process financial transactions.  You acknowledge that each ESP has its own terms of use and that we are not responsible for these terms. In the event of any conflict between these Terms of Use and the ESP's terms and conditions relating to the Website or Platform, these Terms of Use will prevail.
  • CONTRACT RENEWALS
    1. Our Platform is provided on a monthly or annual basis. In order to provide uninterrupted service, we automatically renew all paid subscriptions on the expiration date ("Renewal Date"). By using the Website or Platform, you acknowledge that your Account will be subject to the automatic renewals described above. In all cases, if you do not wish to have your Account automatically renewed, you must follow the instructions set forth under the "Termination or Cancellation of Accounts & Refunds" section of these Terms of Use.
  • TERMINATION OR cancellations OF ACCOUNTS AND refunds
    1. We may terminate these Terms of Use, terminate all or part of your access to the Website and/or the Platform, or suspend all or part of a user's access to the Website and/or the Platform, at any time, without notice to you, if we believe, in our sole discretion, that you or any user associated with you has violated or may violate any term or provision of these Terms of Use, if we believe it is required by law, or otherwise. We may delete any Account Information or other material related to your use of the Website and/or our Platform on our servers or otherwise in our possession. You acknowledge that we will not be liable to you or any third party for any termination of your access to the Website and/or our Platform.
    2. We reserve the right to terminate your Account for non-payment if, thirty (30) days after deactivation of your Account, you have not brought your Account balance up to par or contacted us about reactivation. If we terminate your Account, all of your Account information may be deleted. You will be charged for the use of the Platform until the date you terminate your Account. 
    3. You may terminate these Terms of Use and your Account upon at least thirty (30) days' notice prior to the Renewal Date of your applicable contract/subscription.
  • DIRECTIONS TO CANCEL YOUR ACCOUNT
    1. Please send an email to hi@outercircle.net requesting to cancel your account in accordance with Article 9 of these Terms of Use. We may ask you to complete a cancellation form. 
    2. You agree to pay any outstanding balance in full within thirty (30) days of cancellation or termination of these Terms of Use. Upon termination of your Account for any reason, we will, at your request and at your option, return or delete all personal information related to your Account. 
  • TRADEMARKS, TRADE NAMES and SERVICE MARKS
    1. Unless otherwise indicated, all logos, names, packaging designs and marks on the Website are trademarks or service marks owned or used under license by us or our business partners. The use or misuse of any of these marks or other information is strictly prohibited. 
  • SUBMITTED INFORMATION
    1. With the exception of Personal Data (as defined in our Privacy Policy [Link]), if you provide us with Feedback, including data, variables, comments, suggestions, ideas, notes, drawings, graphics, concepts or other information ("Feedback"), you are providing that Feedback, and all of your rights thereto, to us free of charge, and such Feedback will be treated as non-confidential and non-proprietary and may be used by us for any purpose, without your consent or any compensation to you or anyone else. This applies whether you submit such Feedback to us by email, through a form on the Site, on a bulletin board or otherwise.
    2. Although that we work with an AI function, personal data is not transmitted. If you as a User provide personal data directly in a post on the Platform, you have given your consent for that data to be processed. 
    3. We may from time to time monitor, review and, in our sole discretion, modify or delete any postings you make on the Platform, but we are under no obligation to do so. You agree not to submit or transmit any material that is unlawful, threatening, defamatory, libelous, obscene, pornographic, or discriminatory, or that could otherwise violate any law, regulation or rule, or these Terms of Use. You are solely responsible for the material you post on the Platform. You further agree not to upload, email, post or transmit to, or distribute or otherwise publish through, the Platform any material that interferes with the normal operation of the Website or the Platform, including posting or otherwise transmitting material unrelated to the subject matter at hand or that otherwise restricts or inhibits any other user from using the Website or the Platform. Through your use of the Website or Platform, you may submit and/or we may collect certain limited information about you and your website use in accordance with our Privacy Policy. We will use such information for the purposes set forth in the terms of our Privacy Policy, we are not required to keep such submissions confidential, and we may use submissions (including, without limitation, for products or advertising) without incurring royalties or other fees of any kind, and we will not incur any liability as a result.
  • WARRANTIES; DISCLAIMER & LIMITATION of LIABILITY
    1. You warrant that you will abide by and respect these Terms of Use and any additional guidelines of our Platform. If these cause you any harm, we will not be held liable.
    2. You understand that we cannot and do not represent or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may have contaminated or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to meet your specific requirements for accuracy of data input and output, and for maintaining a means outside the Website and Platform for reconstructing lost data. We assume no responsibility or risk for your use of the Internet. 
    3. Our services and all materials on the Website and Platform are provided "AS IS" and "AS AVAILABLE" and without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Venyu makes no representations or warranties about the accuracy, completeness, or suitability of any material on the Website or the Platform, or on any website or websites "linked" to the Website and/or the Platform. Venyu does not warrant that the Website and our Platform will be available, uninterrupted, error-free, or free of viruses or other harmful components.
    4. To the extent permitted by applicable law, under no circumstances will Venyu or its directors, employees, partners, agents, suppliers or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to lost profits, loss of data, use, goodwill or other intangible losses, arising from (i) your access to or use of or inability to access or use the Platform; (ii) any third-party conduct or content on the Platform; (iii) any content obtained from the Platform; and (iv) unauthorized access, use or modification of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been advised of the possibility of such damages, and even if any remedy set forth herein is found to fail of its essential purpose.
    5. To the maximum extent permitted under applicable law, the maximum liability of Venyu to you or you to Venyu respectively, arising from these Terms of Use will in no event exceed the total amount paid by you for the Platform giving rise to the liability in the twelve (12) months preceding the first incident from which the liability arose or two hundred (200) EUR, whichever is higher. The aforementioned limitations will not apply to a Party's liability resulting from (i) fraud or deceit, and/or (ii) willful misconduct. 
  • INDEMNIFICATION
    1. You agree to defend, indemnify and hold harmless Venyu, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors and contractors (the "Indemnified Parties") from and against any and all liability, loss or damage, costs or expenses, including but not limited to court costs, attorneys' fees, and any awards or damages caused by, in connection with or incidental to: (a) your use of our Platform; (b) the Website; or (c) other services offered through the Website. 
  • WEBSITES of THIRD PARTIES
    1. We may provide links and references to Internet sites maintained by others independent of Venyu ("Third Party Sites"). We have not reviewed all of the Third Party Sites linked to the Website and are not responsible for the content of, or any products or services offered on, such Third Party Sites. Venyu makes no representation or warranty as to the accuracy, completeness or authenticity of any information contained on any such Third Party Sites. Your access to Third Party Sites from the Website is at your own risk.
  • CHILD SAFETY AND PROHIBITED CONTENT POLICY
    1. Venyu, operated by Venyu BV, applies a strict zero-tolerance policy regarding Child Sexual Abuse Material (CSAM) and Child Sexual Abuse and Exploitation (CSAE).
    2. You expressly agree that the following content and behaviour are strictly prohibited on the Venyu Platform and Website:
      • Any form of CSAM or CSAE
      • Any sexual, suggestive, exploitative or endangering depictions of minors
      • Solicitation, sharing, requesting, distributing, generating or engaging with such material
      • Any communication or conduct that could reasonably result in the harm, exploitation or endangerment of a minor
    3. Any violation of this policy may result in:
      • Immediate suspension or termination of the User Account
      • Removal of all related content
      • Reporting to competent authorities, including law enforcement and relevant child protection organisations
    4. Reporting Mechanism
      1. Users may report illegal, harmful, abusive or suspicious content via:
        • Email: support@getvenyu.com
        • In-app reporting tools
        • Other official support channels listed on the Website
    5. Reports are reviewed promptly by Venyu’s moderation and safety team. Venyu reserves the right to take any action deemed appropriate, including notifying third-party authorities.
      Scope of Application
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    6. This policy applies to:
      • The Venyu Website and Platform
      • All user-generated content, including posts, prompts, messages, profiles, introductions and comments
      • All services provided by Venyu BV
      • All Users accessing or interacting with the Platform
      This Child Safety Policy forms an integral part of these Terms of Use.
  • MISCELLANEOUS
    1. If any provision of these Terms of Use is deemed invalid, illegal or unenforceable, such provision will be deemed amended to comply with applicable law and the remaining provisions of the Terms of Use will continue in full force and effect to the extent permitted by law. Your use of the Website and our Platform is subject to our Privacy Policy. These Terms of Use and Privacy Policy represent the entire understanding and agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous oral or written communications with respect to the subject matter. 
    2. Venyu cannot be held responsible in case of default (temporary or otherwise) or in case of failure to perform any of its obligations as a result of a case of force majeure or coincidence.
    3. These Terms of Use will be construed in accordance with Belgian law, without regard to any conflict of law principles. The competent courts of Ghent will have exclusive jurisdiction over any dispute or controversy arising from or related to these Terms of Use or its subject matter.
    4. If, due to circumstances beyond the control of Venyu, it is unable to continue with the performance of its obligations or is simply made more expensive or difficult, Venyu and the user undertake to negotiate, in good faith and fairly, within a reasonable time, an adjustment to the contractual conditions, this in order to be able to restore the balance. In the absence of agreement, within a reasonable period of time, either party may invoke the termination of the contractual relationship that binds them, without compensation or indemnity of any kind.

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